Tolls & Managed Lanes

Tolling is a small industry and a very transportable service.

RS&H has a strong, 60+ year history of providing toll consulting services to public transportation and tolling authorities. We are actively involved in worldwide initiatives around tolling through industry-leading associations, including the International Bridge, Tunnel and Turnpike Association (IBTTA).

With IBTTA, we have worked side by side with agency representatives and other consultant firms to solve the challenges presented to the industry. For example, as part of this collaborative work, we’ve solved problems in areas such as emerging technologies, big data, all-electronic tolling, mileage-based user fees, congestion pricing and interstate tolling.

These solutions are rooted in direct agency experience. Our associates have walked in the shoes of agency staff, system vendors, operations support staff and consultants, which allows us to tackle challenges from all directions. We also have unique expertise in technologies, applications, systems integration and toll operations that goes above and beyond the norm.

Collectively, RS&H’s Tolls & Technology Service Group team has served over 30 toll agencies throughout the United States in three main areas:

Programs

Leadership of toll program development/expansion
Development of contracts and procurement documents
Management of roadside and back-office systems
Management of systems and operational vendor procurements
Management of toll systems/operation vendors
Development of agency-specific policies and business rules
Development of systems and operational interoperability requirements
Development of system integration requirements
Support of operations and maintenance management,
Development of operations budget and tracked costs

Technology

Performance of technology evaluations and testing, including in-house research & development
Design of functional and technical system requirements
Development of new systems
Oversight of vendor system installation and integration
Performance of new system testing and oversight
Performance of existing system maintenance and auditing

Engineering Project Support