Elevating the Passenger Experience Through Airport Design
Dive into the world of airport design and innovation to explore what it takes to create a seamless and enjoyable aviation passenger experience. Mike Rudzinski, Jim Pangburn, and Peter Gargiulo discuss trends and challenges of designing airports for passenger experience. They cover:
- The importance of passenger personas in shaping design decisions.
- How to enhance the journey from security to boarding for efficiency and comfort.
- Designing for diverse generations—meeting the unique needs of every traveler.
Subscribe to the RS&H Newsletter and stay up to date with the latest AEC industry news.
Connect with Mike, Connect with Jim, Connect with Peter
Read Mike’s article in Aviation Pros, Treat Your Terminal Like a Theme Park
Related Insights
A vertiport should be planned around a defined operating need—not simply the availability of new aircraft technology. Before identifying a preferred site or advancing a concept, airport leaders should answer five questions.
RS&H has received the Corporate Award of Excellence at the Northwest Chapter of the American Association of Airport Executives (NWAAAE) 2026 Annual Conference in Missoula, Montana.
John Lengel Jr., PE, ENV SP, Vice President and National Discipline Leader at RS&H, received the 2026 Florida Airports Council J. Bryan Cooper Vision Award. The award recognizes his leadership and lasting contributions to aviation environmental stewardship, sustainability, and resilience.
Mike Rudzinski, AIA, NCARB, explores the trends shaping the next generation of airports, from smarter wayfinding and wellness-focused spaces to advanced air mobility, and how innovative terminal design is creating better passenger experiences.
