ADT Monitoring and Call Centers

Ranging from 45,000 to 90,000 square feet and averaging 335 call center workstations per facility, each project is unique in design and represents exceptional value to the client relative to its operations and employee recruitment/retention. All projects were designed, permitted, and built in a compressed fast-track time schedule, with close cooperation between developer, owner, architect, and contractor.

Typical building systems include packaged rooftop HVAC units with zoned controls, emergency generator and UPS systems, voice/data communication systems, as well as coordination with ADT’s fire, life-safety, and security systems. Monitoring centers included concrete bunkers constructed around critical technological and electrical components designed to withstand up to 200-mph winds. To date, monitoring and/or call centers have been designed in the following locations:

  • Denver, Colorado
  • Jacksonville, Florida (3 Buildings)
  • Rochester, New York (2 Buildings)
  • Omaha, Nebraska
  • Indianapolis, Indiana

Project Details

Description Corporate
Mission Critical
Call Centers
Location National Deployment
Client Spillane & Company
Owner ADT Security Services, Inc.
Size 45,000-90,000 SF


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