Jim Hawkes, AIA, Vice President and leader of Reynolds Smith and Hills, Inc. Financial
Services Group, has been sourced as a banking design expert by both the Associated Press
and Wall Street Journal. Associated Press New York-based financial feature writer, Candace
Choi and WSJ's Washington-based Jessica Silver-Greenberg interviewed Hawkes on recent
design trends in banking to enhance customer service. Hawkes, has authored numerous articles
on the topic and has become recognized as a expert in the field, which led to both
publications pursuing his comments.
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Read the AP article here]