With more and more agencies converting to All Electronic Tolling (AET) and new agencies electing to start as an AET program, these organizations are using more aggressive tools to recoup outstanding funds.
The three associates who nominated Nicole Jeffers for the 2018 Young Professional of the Year award agree: she is a leader among her peers – conscientious, hard-working, upbeat and collaborative. Niki, who works in the Orlando, Fla., office, leads the office’s tolls design group, as part of its Transportation-Infrastructure Practice.
CJ Youmans has a message: Figure out what you want to do, put your heart and soul into it – and, eventually, you’ll end up where you want to be.
The 2018 RS&H Project Manager of the Year knows that from experience.
Toll-related marketing and communication is not exactly going to earn your toll agency the same recognition or adoration as marketing for commercial brands like Amazon or GEICO – nor do toll agencies typically allocate that kind of money towards marketing and communication activities.
However, marketing new road openings, communicating the advantages of opening a transponder account, or providing timely information about an incident is no less important, especially to your toll-paying customers.
RS&H is currently providing inspection services to the Central Texas Regional Mobility Authority for the US 183 South Bergstrom Expressway project. The $743 million project is approximately 50 percent complete.