As tolling and toll facilities become a more popular transportation infrastructure improvement choice for state agencies and an investment opportunity for private entities, there are more options for customer interaction than ever before. Differing business rules, tolling systems, tolling facilities, hours of operation, pricing models, back office payment options, and numerous system account types have resulted in the creation of a diverse number of choices agencies are offering to attract and retain customers.Continue Reading →
Working with cultural and historic sites can be a sensitive proposition. In a recent example, the federal government requested a temporary cessation of the Dakota Access oil pipeline that runs through the reservation of an American Indian tribe, the Standing Rock Sioux.Continue Reading →
San Luis Obispo County Regional Airport is the gateway to California’s Central Coast. Replacing its undersized and outdated passenger terminal has been a long-term dream of the community. The new replacement was first master planned more than 20 years ago, but suffered from several false starts caused by the after effects of 9/11 and the economic downturn in 2008 and 2009. But through the airport’s determination and our team’s hard work, the terminal is now under construction – providing the community with the terminal they’ve always wanted.
If you’re working at a commercial airport, you’ve probably heard about the Safety Management System (SMS) proposed rule the FAA issued in July. In an effort to enhance safety and meet international standards, the FAA issued a Supplemental Notice of Proposed Rulemaking (SNPRM) to require most airports certificated under Title 14 Code of Federal Regulations Part 139 to establish an SMS.
“Disruption is not something we set out to do. It is something that happens because of what we do.”
According to Brian Solis, the world-renowned digital analyst, this is the essence of the disruptive technologies that now pervade all industries. And the toll industry is no exception.