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Toll Roads: Overcoming Public Apathy or Understanding Public Concern?

Has the American public become a society of shunpikers?

If you’re not familiar with the term, shunpiking is the act of deliberately avoiding roads that require payment of a fee or toll to travel on them, usually by traveling on alternate ‘free’ roads which bypass the toll road.

Shunpiking might be the way to go if you’re unveiling a new Harley Davidson on a beautiful autumn day, but for the average American it’s quite the contrary. In fact, recent surveys indicate that the public is far more supportive of toll roads and user fees than we are often led to believe.

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Three Ways to Prepare Your Agency for Disruptive Technology

Disruption is not something we set out to do. It is something that happens because of what we do.

According to Brian Solis, the world-renowned digital analyst, this is the essence of the disruptive technologies that now pervade all industries. And the toll industry is no exception.

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